If you use the stock Mail application on your i Phone or i Pad, you may have experienced a mysterious occurrence where the Mail app icon will display a red badge telling you there are unread emails when there actually aren’t any.No matter what you do, it seems that up can’t clear that inaccurate number of unread emails.Although you say you have reset the i Phone three times, and once at an Apple service centre, it's not clear what type of reset was done.My advice is to follow these steps to try and resolve your issue.When you first download an application, you will be asked whether or not you want to allow that app to use push notifications.If you select no, sometimes badges cannot come through even if you enable them in the i Phone "Settings" menu.Shouldn't the new message indicator reflect that the messages had already been read? If so, I guess, the logic was you didn't need to be alerted to something that you were, presumably, already aware of.If that's the case, it seems bizarre that Mail wants to alert you to new messages that aren't new. That being said Apple does currently have an issue with unread counts not updating properly in Mavericks. It could very well be part of the IMAP protocol, but it is not the way push notifications work with i Cloud.»support.apple.com/kb/TS4083Symptoms When you read, delete, reply to, or move a message on one device, your i Phone, i Pad, or i Pod touch does not appear to update automatically.
Minor issue, but this seems like a poor design or a bug, no? As long as it's 'known' and hopefully/presumably on a list of things to fix... However, moving an email to a folder, reading a message, or flagging a message does not trigger a push notification.Me and my mom, for instance, have experienced this on devices running both older and up-to-date versions of i OS.My best explanation is that it is a software bug; something only Apple can fix, as it seemingly has nothing to do with the email service being used.I wish I had a proper explanation for this problem that happens randomly to some users, but unfortunately, I don’t.I know for a fact this is something that may affect users using any email service, including Outlook, Hotmail, and Gmail. Earlier I was not aware that I would get push notifications regarding i OS updates.However, later I became aware of this thanks to a friend.Once you open Mail on the i OS device, the message status will be updated.If you're using i Cloud Mail rules at and have rules to move certain messages to folders when they arrive in your Inbox, those messages will not automatically push to your i Phone, i Pad, or i Pod touch.Since buying my i Phone, Apple has released 3 updates and I had not received a single notifcation of these.If I go manually and check for software update, then I can see it.